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Cardboard Storage Boxes Brisbane Moving Boxes Brisbane Gold Coast, Sunshine Coast, Delivery Terms & Conditions


Delivery - Brisbane, Caboolture, Gold Coast & Sunshine Coast.

South East Queensland Only.

RelocateUs provides  packing supplies and moving cardboard storage boxes for sale when you are packing and moving home and office. We offer you the lowest possible price for your moving boxes to be delivered to  Brisbane, Caboolture, Gold Coast and the Sunshine Coast 

We have a fixed flat delivery rate for residential deliveries to Brisbane Gold & Sunshine Coast areas, so it doesn't change whether you buy 10 cardboard boxes or 100 packing boxes. Or buy a Bundle marked with "B" and the price includes delivery.  

You don't have to be there for delivery as long as there is somewhere safe and dry to leave them. (unless you specify that the items must be signed for). 

Delivery is next business day - Delivered to you Door.


Delivery Terms and Conditions

1.1 Delivery is next business day to Brisbane, Gold Coast, Caboolture and the Sunshine Coast Metro areas.
1.2 We do not deliver to any areas outside the suburbs listed on the Suburb listing pages on this site.  Please refer to the delivery suburb pages. 
1.3 Delivery to those listed suburbs is a fixed rate of $19.00 regardless of quantity.
1.4 Free delivery on the Gold Coast is included only on Bundles 5G,6G,7G & 8G  if You are in the free delivery area. Free Delivery suburbs are marked with an ** Conditions apply to this Free Delivery offer.  These conditions are listed in 1.5 on this page.
1.5 There will be no free delivery to
   a) Surfers Paradise (due to parking constraints)
   b) High rise buildings
   c) Acreage areas out of the metro area
   d) The Sunshine Coast
   e) There will be no time given for delivery
   f)  For Gold Coast free delivery Your order must be placed by 1pm the day prior
If You miss the free delivery cut off booking time, You may wish to pay an extra $19 for the next day delivery option.
1.6 Goods will not be held by the Courier, if You are not there, it will be taken that You are giving permission for the goods to be left on the doorstep.
1.7 If You Do Not want the goods to be left in Your absence You must state this in your delivery instruction prior to delivery.
1.8 If You are not there at the time of delivery and there is no safe or dry area to leave the goods, the Courier will have no option other than to return them items for a redelivery.  In this event, We will recontact You, and a $19.00 redelivery fee will be charged prior to the order being resent. 
1.9 If You supply instructions stating that You must be there for delivery and You are absent when the courier delivers, the courier will take the product back, however You will have to pay another $19.00  for a redelivery.
1.10 You are requested to provide clear instructions as to where to leave Your items, if You are not going to be there to sign. We cannot guarantee that these instructions will be followed, and We or the Courier cannot be held responsible if the delivery instructions are not as per Your request.
1.11 If You are not there to sign for Your delivery You acknowledge that RelocateUs or the Courier Company will not be responsible for any missing or damaged goods that have been left unattended.
1.12 Delivery is Monday to Friday business hours.  There will be no Weekend or Public Holiday deliveries.
1.13 Delivery is only to street addresses, no post office delivery.
1.13 We will not specify a time for delivery, and We cannot give an estimate on the delivery time.
1.15 We have strict inventory controls to ensure that Your delivery is what You ordered.  Our Couriers have systems in place to verify their deliveries, however should there be a problem with Your purchase please contact Us immediately (within 24 hours), so We can examine the situation before a time lapse.
1.16 If you have placed an order and you are not in one of our delivery suburbs, we will contact you and request another address to deliver to or provide You with the Gold Coast collection  address.
1.17 If you supply an incorrect delivery address and the items are returned to our warehouse you will be responsible for a redelivery fee of $25.00
‚Äč1.18 We do not deliver to Post Office Boxes, an address must be supplied.


Sub-Contractors / Couriers
2.1 We may locate a Sub-contractor / Courier to deliver your purchased Goods. 
2.2 You agree to Us contracting the Courier on your behalf, and will make payment to that Courier on your behalf. Alternately, You may notify Us and advise that you will organise your own courier, at Your own cost and responsibility. If you do not notify Us at the time of placing the order we will organise delivery if you have paid for it in the order. 
2.3 You agree to them being supplied with your name, address and phone number.

Acceptance

3.1 If You have a problem with Your delivered purchase please contact Us immediately (within 24 hours) so We can rectify the problem.
3.2 If You are collecting the item, please ensure the pickup quantity is correct, and quality is to Your acceptance before leaving the collection point.
3.3 When placing an order with Us, You agree and acknowledge the terms of delivery
above.

© 2014 RelocateUs - Packing and Moving Boxes
Brisbane, Gold Coast, Caboolture, Sunshine Coast 
All rights reserved.

PO Box 5254 Q Supercentre | GOLD COAST  | QUEENSLAND | T: 0417 761 806  | ABN 67 042 930 180